Account Deletion Request
We're sorry to see you go. Please read the information below before proceeding with your account deletion request.
Important Notice
Account deletion is permanent and irreversible. Once your account is deleted, you will not be able to recover your data.
Data That Will Be Deleted
- Personal information (name, email, phone)
- Profile picture and identification documents
- Booking history and transaction records
- Saved addresses and preferences
- Wallet balance and loyalty points
Processing Time
Account deletion requests are typically processed within 7-14 business days. You will receive a confirmation email once the process is complete.
How to Delete Your Account
To delete your account, please follow these steps:
Open the IndoTeknisi App
Launch the IndoTeknisi mobile application on your device.
Go to Profile Settings
Navigate to your profile and access the settings menu.
Select "Delete Account"
Find and tap on the "Delete Account" option in the settings.
Confirm Deletion
Review the information and confirm your account deletion request.
Alternative Method
If you're unable to access the app, you can contact our support team directly:
Please include your registered email address and phone number in your request.